- I reserve the right to deny service or to raise the price to those who do not disclose the true condition of their dog's coat or temperament/health issues.
- Owners must have available at all times proof of current rabies vaccinations.
- If you "stand me up" for your appointment, expect to find a bill on your front door for part of the full groom price.
- I desperately try to answer every phone call. Please leave a message if I cannot answer your call and I will return it as quickly as possible. Calls received after 5:00 or on Sundays/Mondays will be returned the next day.
- I schedule appointments from Tuesdays through Saturdays.
- Although I can groom in any weather, there are only a couple times per year when I cannot safely drive to your home. If I determine that roads are not safe enough to drive the grooming salon to your home, we will need to reschedule. I will give preference to rescheduled customers. Basic rule of thumb is: If roads are too bad to keep you from driving, then don't expect me to. I will call you to give you as much advance notice as possible.
- Scheduling preferences are given to those who take care of their pets on a regular basis (at least monthly). Otherwise, we are typically booked out 2 weeks. Some holidays book early so plan accordingly. We recommend arranging a standing appointment to get on a routine schedule.
- Please "empty" your dog before my arrival to your home.
- We accept cash or checks. Credit / debit cards cannot be accepted at this time but we hope to offer this payment in the near future.
